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Shell Started Hiring
| Role: | Customer Service Associate |
| Batch: | 2021/2022/2023/20224/2025 |
| Salary: | 2.4-4LPA(Expected) |
| Location: | Hyderabad/Gurgaon/Jaipur/Kolkata/Mumbai/Noida |
| Experience: | Freshers |
| Qualification: | BE/B-Tech/ME/M-Tech/BCA/MCA/BSC/MSC/Diploma/Any Graduate/Degree |
Shell Off-Campus Drive 2025 hiring Customer Service Associate | Any Graduate/Degree
Job Description
Shell Consultancy Is Hiring Freshers For The Customer Service Associate Role.
Key Responsibilities:
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- Provide excellent customer support via phone, email, and chat.
- Address and resolve customer inquiries and concerns promptly and professionally.
- Maintain detailed records of customer interactions and transactions.
- Collaborate with internal teams to ensure customer issues are resolved efficiently.
- Strive to exceed customer expectations and build customer loyalty.
Skills and Qualifications:
- Proven ability to provide excellent customer support.
- Strong communication skills, both written and verbal.
- Excellent problem-solving and conflict-resolution abilities.
- Ability to multi-task and manage time effectively.
- Proficiency in using CRM systems and other customer service tools.
- Empathy and patience in dealing with customer issues.
- Strong interpersonal skills and ability to build rapport.
- Ability to work independently and as part of a team.
Experience and Expectations:
- Eligibility: Open to freshers with no specific degree requirements.
About Company
“Shell Consultancy” could refer to different companies, most commonly the Indian recruitment and IT service provider Shell Consultancy based in Jaipur, which focuses on talent acquisition and IT-based solutions for BPO, KPO, and IT sectors. Alternatively, it may refer to Shell Infotech, a Dallas-based IT staffing and services company, or even the aviation technical consultancy services offered by the global energy company, Shell.
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Shell Off-Campus Drive 2025 hiring Customer Service Associate | Any Graduate/Degree
How To Apply For The Job?
After checking all the Responsibilities, skills & eligibility criteria, if you are interested and eligible for this role. Then, do apply by the following link
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