Every Fresher/Experienced Candidate Must Register - Register Now
Register Now to get hired soon with 7.5 LPA dream job - Register Now
GlobalLogic Started Hiring
| Role: | Technical Support Engineer |
| Batch: | Recent-Batches |
| Salary: | 4.5LPA(Expected) |
| Location: | Nagpur |
| Skills: | AI/SQL |
| Qualification: | BE/B-Tech |
GlobalLogic Off-campus Drive 2025 hiring Technical Support Engineer | BE/B-Tech
Job Description
GlobalLogic is seeking a highly skilled AI/ML Product Support Engineer who is transitioning from a Machine Learning development background into a client-facing, product-focused support role. This is a unique opportunity for individuals with a strong foundation in AI/ML and cloud technologies to apply their technical expertise in diagnosing, resolving, and guiding the use of cutting-edge AI/ML products and services
Requirements
- A strong foundation in computer fundamentals, including operating systems, virtualization, containerization (Docker/Kubernetes), and basic system administration.
- Hands-on experience with major cloud platforms, like any cloud platform, in AI/ML services.
- Applied knowledge of Generative AI and Large Language Models (LLMs), and familiarity with any cloud product such as Vertex AI, Gemini, and Dialogflow.
- Experience in machine learning model development, deployment, and lifecycle management.
- Proficiency with modern AI/ML frameworks like TensorFlow, PyTorch, JAX, or Ray, and understanding of model architectures (e.g., encoders, decoders, transformers) and AI accelerators (e.g., GPUs, TPUs).
- Strong problem-solving, communication, and debugging skills with a passion for helping users adopt and succeed with complex AI solutions
Job Responsibilities
- Must have an exp in L2 support for 6 months & act as a key technical contact for customers using AI/ML products and services—primarily those on Cloud Computing. Investigate, troubleshoot, and resolve product-related issues around machine learning model performance, API integration, deployment, and infrastructure.
- Guide customers on best practices for using tools like Vertex AI, Gemini, and Dialogflow in real-world AI applications.
- Collaborate closely with internal engineering, product, and QA teams to escalate and resolve technical problems and influence product improvements.
- Translate complex technical issues into clear documentation and contribute to internal knowledge bases and support materials.
- Stay current on the latest trends in Generative AI and machine learning to support evolving customer needs.
About Company
At GlobalLogic, we’re innovators in the digital realm. We’re at the forefront of intelligent digital engineering, from our Silicon Valley headquarters to our design studios worldwide. Our diverse team collaborates with 500+ clients across various industries to create groundbreaking products and experiences that shape the modern world. As part of the Hitachi Group Company, we drive innovation through data and technology, contributing to a sustainable society.
GlobalLogic Off-campus Drive 2025 hiring Technical Support Engineer | BE/B-Tech
How To Apply For The Job?
After checking all the Responsibilities, skills & eligibility criteria, if you are interested and eligible for this role. Then, do apply by the following link
Upload Resume and Get Relevant Hiring Jobs - Register Now
Click Here To Apply For The Job: Apply Now
Join Us On Telegram For the Latest Updates: Join Now
Join Us On Instagram For the Latest Updates: Join Now
Good luck with your job application with GlobalLogic.
