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Weekday Started Hiring
| Role: | Customer Support Specialist |
| Batch: | Recent-Batches |
| Salary: | Up to ₹4- ₹6LPA * |
| Location: | Work From Home |
| Experience: | Freshers/ Experienced |
| Qualification: | Bachelor’s-Degree |
Weekday Off-campus Drive 2026 hiring Freshers For Customer Support Specialist| Bachelor’s Degree
Job Description
Weekday Off-campus Drive 2026 The Customer Support Specialist is responsible for assisting customers through phone, email, or chat by resolving queries, handling complaints, and providing accurate information about products and services. The role requires excellent communication skills, problem-solving ability, and maintaining high customer satisfaction while ensuring timely issue resolution.
Key Responsibilities
- Respond to customer inquiries via phone, email, chat, and other communication channels.
- Resolve customer complaints and provide appropriate solutions within defined timelines.
- Maintain accurate records of customer interactions and follow-up actions.
- Coordinate with internal teams to address customer concerns and ensure timely resolution.
- Deliver a high level of customer satisfaction through professional and empathetic communication.
- Meet quality and productivity benchmarks set by the organization.
Requirements
- Graduate in any discipline.
- Excellent verbal and written communication skills in English.
- Strong customer service orientation and problem-solving abilities.
- Ability to work in a fast-paced environment.
- Basic computer proficiency and familiarity with CRM tools is an added advantage.
- Willingness to work in night shifts and rotational week-offs.
Preferred Skills
- Strong interpersonal skills.
- Ability to multitask and prioritize effectively.
- Positive attitude and willingness to learn.
Must-have skills
Resolving concerns and ensuring a seamless customer experience through effective communication and problem-solving skills. Key Responsibilities Respond to customer inquiries via phone
Good-to-have skills
Customer Support, Customer Experience
About Company
Weekday Off-campus Drive 2026 is a recruitment and hiring platform that connects talented professionals with top startups and leading companies. It simplifies the hiring process by helping employers find qualified candidates while enabling job seekers to discover career opportunities that match their skills and aspirations. The company focuses on delivering an efficient, transparent, and technology-driven recruitment experience.
Weekday Off-campus Drive 2026 hiring Freshers For Customer Support Specialist| Bachelor’s Degree
How To Apply For The Job?
After checking all the Responsibilities, skills & eligibility criteria, if you are interested and eligible for this role. Then, do apply by the following link
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