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Amazon Off-campus Drive 2026 hiring Freshers ITS Support Associate| Bachelor’s Degree

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Amazon Started Hiring

Role:ITS Support Associate
Batch:Recent-Batches
Salary:Best in Industry Standards
Location:IND /KA/ Bengaluru
Experience:Freshers
Qualification:Bachelor of Engineering / Bachelor of Technology (B.E / B.Tech)

Amazon Off-campus Drive 2026 hiring Freshers ITS Support Associate| Bachelor’s Degree

Job Description

Amazon Off-campus Drive 2026. At Amazon, we strive to be Earth’s most customer-centric company where people can find and discover anything they want to buy online. Every day we solve complex technical and business problems with ingenuity and simplicity.
IT Service Desk (SD) is the centralized IT support organization within OTS Global IT Delivery located across America, Europe/Prague, India. The team utilizes an omni-channel contact center to provide efficient, streamline IT support to Worldwide (WW) Operations (Ops) associates and internal/external support for Amazon Lockers. Overall, SD plays a critical role in ensuring the smooth functioning of Amazon sites globally and thereby has a direct impact on Amazon’s ability to serve its customers on time.

Responsibilities include, but are not limited to:

1. Effective Communication Skills: Demonstrating proficiency in clear and concise communication. This role needs interaction with Amazon Internal customers it includes APAC/EMEA/AMER Operation /IT team/Customer support.
2. Adherence to standard operating procedures (SOPs) is fundamental to maintaining consistency and efficiency in daily operations.
3. Basic Knowledge on IT Troubleshooting on end user devices: Competence in resolving issues on various client devices, including desktops, laptops, printers, and scanners.
4. Basic Understanding and troubleshooting skills on Various Operating system specifically on Windows and Linux
5. Flexible to work in rotational shifts .
6. Adherence to OTS Service Desk Goals: Meeting targets for Response and Resolution SLA, CSAT, and effectively managing incidents.
7. This role will be working from Bangalore (BLR18) Corporate office.

Basic Qualifications:

– Bachelor’s degree
– Minimum of 1+ year of Service Desk or technical support work experience.
– Good communication skills

Preferred Qualifications:

– Basic Understanding of ITIL-Based Ticketing Tools and Monitoring Tools • Basic Understanding and troubleshooting skills on Network

Amazon Off-campus Drive 2026.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

About Company

Amazon Off-campus Drive 2026. Inc., founded by Jeff Bezos in 1994, is an American multinational technology and e-commerce giant headquartered in Seattle, Washington. Originally an online bookstore, it has grown into the world’s largest internet retailer and cloud services provider, dominating retail, cloud computing, artificial intelligence, and digital streaming.

Amazon Off-campus Drive 2026 hiring Freshers ITS Support Associate| Bachelor’s Degree

How To Apply For The Job?

After checking all the Responsibilities, skills & eligibility criteria, if you are interested and eligible for this role. Then, do apply by the following link

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