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CometChat Started Hiring
| Designation: | Trainee Engineer/Technical Support |
| Batch: | Recent-Batches |
| CTC: | 4.5-7.5LPA(Expected) |
| Work Place: | Mumbai |
| Experience: | Freshers(0-1Years) |
| Qualification: | BE/B-Tech/Bachelor’s-Degree |
CometChat Off-campus Drive 2025 hiring Trainee Engineer/Technical Support | Batchelor’s Degree
Job Description
We are looking for a React.JS developer with 0- 1 year of experience. You will coordinate with the rest of the team working on different layers of the product. Therefore, a commitment to collaborative problem-solving, sophisticated design, and quality products is important. Building a product is a highly collaborative effort, and as such, a strong team player with a commitment to perfection is required:
Primary responsibility would be:
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- Responsible for answering and solving customer queries via live chat, email, and calls
- Develop a deep understanding of the Product.
- Learn the codebase – how classes/components/functions/events work together and affect each other
- Help customers implement a chat solution by walking them step by step through any aspect of the integration process that is giving them trouble
- Know the documentation inside and out to find the correct documents for customer issues
- Analyze customer codebase errors to identify whether the root cause lies with the customer’s implementation or CometChat’s platform.
- Diagnose product bugs by replicating customer-reported issues using CometChat sample applications.
- Reply to support requests via chat and email – including technical and nontechnical support queries
- Join and lead customer calls where customers explain and show code-based errors and issues
- Work on minor bug fixes
Work Location
Hybrid – must be in office a minimum of 3 days per week.
Prioritized Experiences and Capabilities
- Understanding of OOP concepts
- Good analytical skills and problem-solving skills
- Proficient understanding of JavaScript (ES6+), JSX, and React principles.
- Ability to write code for the given problem
- Understanding of Software Development Life Cycle (SDLC)
- Knowledge of any coding/scripting languages such as HTML5, JavaScript, PHP, NodeJs would be an added advantage.
- Ability to learn new software and technologies quickly.
- Ability to follow instructions and work in a team environment.
About Company
CometChat is an all-in-one communication platform that enables businesses to easily integrate customized in-app messaging functionalities across text, voice, and video. This eliminates the need for businesses to start building a messaging module from scratch, and enables their end-users to communicate with each other, resulting in a unified customer experience, increased engagement and retention, and revenue growth.
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CometChat Off-campus Drive 2025 hiring Trainee Engineer/Technical Support | Batchelor’s Degree
How To Apply For The Job?
After checking all the Responsibilities, skills & eligibility criteria, if you are interested and eligible for this role. then do apply by the following link
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