Clinisys Off-campus Drive 2026 hiring Freshers For Associate Support Engineer | Bachelor’s Degree

Clinisys Started Hiring

Role:	Associate Support Engineer
Batch:	Recent-Batches
Salary:	Best in industry
Location:	Bangalore
Experience:	Freshers/ Experienced
Qualification:	Bachelor’s-Degree/Diploma

Clinisys Off-campus Drive 2026 hiring Freshers For Associate Support Engineer | Bachelor’s Degree

Job Description

Clinisys Off-campus Drive 2026. As an Associate Support Specialist, you will provide professional healthcare software support, resulting in high client satisfaction. This includes assessing, documenting, and resolving fundamental client technical issues within an inbound contact center. This role informs internal and external stakeholders of the process, status, and resolution of the technical problems with frequent written and verbal communication.

Essential Functions

· Clinisys Off-campus Drive 2026. Receives and responds to incoming client requests via telephone and web portal.

· Learns case management systems with focus on established case management best practices.

· Identifies, assesses criticality, and prioritizes resolution of all new and existing issues.

· Researches, manages, and documents issues and document resolutions while effectively communicating status and partnering with the client.

· Actively partners with clients and internal resources in issue resolution.

· Utilizes proven resolutions to address customer based on guidance from experienced staff’

· Maintains high Client Satisfaction Scores.

· Stays current with product and industry updates and changes.

· Proactively learns and expands knowledge of Clinisys applications, environments, and systems.

· References knowledgebase articles in issue resolution.

· Leverages approved AI-assisted resources to support troubleshooting, knowledge discovery, documentation, and customer communications while ensuring accuracy and appropriate professional judgment.

· On-call/holiday rotation(s) required.

· All other duties and responsibilities as assigned.

Skills

· Excellent analytical and problem-solving skills

· Excellent interpersonal and professional communication skills

· Strong time management and organizational skills

· Ability to understand and articulate technical concepts in non-technical language

· Ability to deal with complex and challenging client issues

· Demonstrated ability to resolve complex customer issues

Required Experience & Education

· High School diploma or GED

· 0-2 years’ experience with a technical aptitude in one of these areas:

· Healthcare technology

· Healthcare

· Laboratory sciences

· Technology

· Client support

Preferred Experience & Education

· College coursework or certification in a related field

· Prior experience providing support to customers in highly technical environments

· Technical certifications and/or training: Examples:

· SQL

· Reading, interpreting, and troubleshooting HL7 messages

· Networking

· Database Administration

· Java

· Microsoft Technologies

· Productivity tools such as word processing and spreadsheet applications

· Experience supporting enterprise operating systems

· Proficient typing skills

Supervisory Responsibilities

· None

About Company

Clinisys Off-campus Drive 2026 is a global leader in laboratory informatics and diagnostic software solutions, holding a ~24% market share worldwide

Clinisys Off-campus Drive 2026 hiring Freshers For Associate Support Engineer | Bachelor’s Degree

Good luck with your job application with Clinisys .