Register Now to get hired soon with 7.5 LPA dream job - Register Now
Flex Started Hiring
| Designation: | Associate Engineer |
| Batch: | Recent-Batches |
| CTC: | 4.5-10LPA(Expected) |
| Workplace: | Chennai |
| Experience: | Freshers(0-2Years) |
| Qualification: | BE/B-Tech/BSC/MSC/BCA/MCA |
Flex Off-campus Drive 2025 hiring Associate Engineer – Global IT Helpdesk | BE/B-Tech/BSC/MSC/BCA/MCA
Job Description
The “ Associate Engineer – Global IT Helpdesk ” will be based in Chennai , reporting to Senior Manager .
What a typical day looks like:
Every Fresher/Experienced Candidate Must Register - Register Now
- Provide 24/7 IT Support via Chats, Tickets, and Calls
- L1 Support for Frequently used applications like MS Office, Zoom, VPN, Box, SharePoint etc.
- First point of contact to handle IT issues from internal users
- Troubleshoot technical issues through remote desktop connection
- Modify email distribution list permissions
- Modify Active Directory groups
- Software installations and Repairs
- Document the issues correctly, Handle/escalate the tickets promptly in Ticketing tool like service-now
- Maintain Service Level Agreement for all the tickets
- Prompt response to the emails received in the shift
The experience we’re looking to add to our team:
- BE/B.Tech, BSC/MSC(IT & Computer science), BCA/MCA Graduates – with no standing arrears and 60% and above throughout the academics.
- Experience should be 0-2yrs.
- Should be willing to work in rotational shifts (including night shifts).
- Should possess good communications Skills.
- Should have experience or knowledge in IT Service Desk / Technical troubleshooting.
- Basic understanding on Operating System (Win 10 & 11).
- Basic Networking knowledge
- Basic knowledge of email clients, MS Office, Office 365
- Ability to execute normal tasks with little supervision
- Creative and innovative thinker
- Problem Resolution Skills
- Customer Service Oriented
- International BPO background will be an additional advantage
What you’ll receive for the great work you provide:
• Health insurance
• PTO
About Company
Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build, and deliver innovative products that improve the world.
Upload Resume and Get Relevant Hiring Jobs - Register Now
Flex Off-campus Drive 2025 hiring Associate Engineer – Global IT Helpdesk | BE/B-Tech/BSC/MSC/BCA/MCA
How To Apply For The Job?
After checking all the Responsibilities, skills & eligibility criteria, if you are interested and eligible for this role. Then, do apply by the following link
Click Here To Apply For The Job: Apply Now
Join Us On Telegram For the Latest Updates: Join Now
Join Us On Instagram For the Latest Updates: Join Now
Good luck with your job application with Flex.
