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Gainsight Started Hiring
| Role: | Technical Support Analyst |
| Batch: | Recent-Batches |
| Salary: | 4.5-8LPA(Expected) |
| Location: | Hyderabad |
| Experience: | Freshers(0-1Years) |
| Qualification: | BE/B-Tech/Bachelor’s-Degree |
Gainsight Off-Campus Drive 2025 hiring Associate Technical Support Analyst | Bachelor’s Degree
Job Description
In this role, you’ll play a key role in driving customer success by helping clients maximize the value of the Gainsight platform through timely and effective support. This is a great opportunity for someone who thrives in a fast-paced, customer-focused environment and enjoys working cross-functionally with teams like Product, Engineering, and Customer Success. The ideal candidate brings strong skills in troubleshooting, communication, and customer relationship management.
What We’re Looking For:
- 0-1 years of relevant experience in technical support
- Working across the shifts ( Morning, Afternoon, Night) is mandatory
- Passion to be a part of a hard-working and winning team
- Technical Aptitude—Excellent ability to learn new technologies
- Communication skills – Strong ability to articulate software-related or technical concepts
- Personable – Customer service-oriented demeanor
- Proactive / Solution-oriented mentality—You like to solve problems
- Bachelor’s Degree in Computer Science or related technical discipline (preferred)
- Experience with Salesforce Apps and Web applications ( Bonus Points )
- Ability to understand database architecture ( Bonus Points )
Nice to have:
- Experience handling 20+ tickets per week through a support platform. (Bonus Points)
Technical Skills:
- HTML
- CSS
- JavaScript
- DOM
- SQL – Relational Database
About Company
Gainsight is the AI-powered retention engine behind the world’s most customer-centric companies. The Gainsight CustomerOS platform orchestrates the customer journey from onboarding to outcomes to advocacy. More than 2,000 companies trust Gainsight’s applications and AI agents to drive learning, adoption, community connection, and success for their customers.
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Gainsight Off-Campus Drive 2025 hiring Associate Technical Support Analyst | Bachelor’s Degree
How To Apply For The Job?
After checking all the Responsibilities, skills & eligibility criteria, if you are interested and eligible for this role. Then, do apply by the following link
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