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HCL Inviting Fresher’s
| Designation: | Analyst |
| Batch: | Recent-Batches |
| CTC: | 3.5-8.5LPA(Expected) |
| Work Place: | Chennai |
| Experience: | Fresher |
| Qualification: | BE/B-Tech |
HCL Off-campus Drive 2024 hiring Analyst | BE/B-Tech
Job Description
Job Summary
- Location: Chennai
- Project role: Analyst
- Qualification: B-Tech
- Experience: 0-2.5 Years
- Skills: IT Architecture
- No. of positions: 1
Job Description:
Network Data
- To provide support for on call escalations and doing root cause analysis of given issue
- To independently resolve tickets within agreed SLA of ticket volume and time
- To adhere to quality standards, regulatory requirements and company policies
- Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts
- To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases
About Company
HCL Off-campus Drive 2024 hiring Analyst | BE/B-Tech
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