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Infosys Bulk Hiring Drive 2025 hiring Customer Support | Any Graduate

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Infosys Bulk Hiring

Designation:Customer Support
Batch:Recent-Batches
CTC:3.5-4.5LPA(Expected)
Work Place:Bangalore
Experience:Fresher
Qualification:Any Graduate
Openings:100

Infosys Bulk Hiring Drive 2025 hiring Customer Support | Any Graduate

Job Description

Greetings from Infosys BPM Ltd.,

We are hiring for Customer Support Voice Process for Bangalore

Every Fresher Must Register - Register Now

Job Location: Bangalore

  • Qualification: Customer Support- Full time Graduates
  • Experience: 0 – 4 Years

Job Description: Process Executive (as per experience)

Location: Pune

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Employment Type: Full-Time.

Key Responsibilities:

– Provide first-level resolution to the customers
– Diagnose and troubleshoot technical issues, escalating more complex problems to higher-level support when necessary.
– Deliver exceptional customer service by acknowledging issues promptly, showing empathy, and using positive language.
– Build rapport with customers through active listening, effective communication, and attention to detail.
– Handle customer objections and concerns efficiently, ensuring a smooth and satisfactory resolution.
– Document and track customer interactions and technical issues in the service management system.
– Stay up-to-date with product knowledge and industry trends to provide accurate information and support.
– Participate in ongoing training and upskilling programs to enhance technical and customer service skills.

Must adhere and non-negotiables:

  • Excellent in communication
  • Need to work on US shift timings.
  • Need to complete specific and dedicated training programs set by the client.
  • 24*7 , flexible shifts
  • 100% WFO , no hybrid

Preferred Qualifications:

Any Graduate – Additional certifications in customer service/upskilling

About Company

At Infosys BPM, we provide end-to-end transformative business process management (BPM) services for our clients across the globe. Our integrated IT and business process management solutions approach enables our clients across industries and service lines to unlock business value and address their business challenges.

Infosys Bulk Hiring Drive 2025 hiring Customer Support | Any Graduate

How To Apply For The Job?

After checking all the Responsibilities, skills & eligibility criteria, if you are interested and eligible for this role. then do apply by the following link

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Good luck with your job application with Infosys.

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