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Movate Technologies Walk-In Drive
| Role: | Technical Support |
| Batch: | Recent-Batches |
| Salary: | 4.5-6.5LPA(Expected) |
| Location: | Hyderabad |
| Experience: | Freshers |
| Qualification: | Any Gradaute |
Movate Technologies Walk-In Drive 2025 hiring Technical Support | Any Graduate Can Apply
Job Description
Dear Candidate, Greetings from Movate Technologies!!!
We are hiring for Technical Support Engineers for Hyderabad location.
Every Fresher/Experienced Candidate Must Register - Register Now
Role- Technical Support Engineers
Exp- Fresher
Shift- 24/7,,WFO
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Location Hyderabad
Role & responsibilities
- Provide world class remote assistance to users via Chat, Phone and eMail
- Assists users by remote troubleshooting and resolving technical and service isues.
- Performs tasks according to standardized policies, requiring basic analytical and cognitive skills to address technical issues.
Principle duties and responsibilities | Job Description :
- Provides comprehensive remote support across major operating systems –
- Chrome OS, Mac OS, Windows, Linux by utilizing readily available basic OS troubleshooting techniques.
- Follows documented procedures for issues presented and escalates further if need be.
- Delivers support for G suite applications, covering installation and basic usage –
- When necessary, escalates issues to the SMEs / Leads for resolution.
- Employs advanced troubleshooting techniques to diagnose and resolve problems efficiently.
- Assists users with access and account-related issues, following defined and documented guidelines, policies, and procedures to ensure accurate and consistent support.
- Regularly and actively participates in technical training sessions to stay up to date with the latest tools and processes, leveraging knowledge base (KB) resources to enhance issue resolution
- Proactively identifies recurring or unique user issues, providing valuable feedback for continuous improvement of support processes and troubleshooting techniques.
- Communicate effectively with non-technical users to explain solutions in an understandable manner.
Must Have Skills :
- Degree Certificate (Any, but should have good written and verbal communication skills)
- 0-1 years of Customer Service experience
- Excellent communication skills, should be able to hold a conversation
- Basic troubleshooting and should be able to comprehend the issues presented
Ability to deal professionally as well as ability to learn new products and technologies
- Good customer service skills, multitasking and documentation skills
- Ability to adjust quickly to the changing priorities and implement the same per business requirements
- Basic knowledge on IT systems
Required Skills & Qualifications: Communication & Customer Handling: Excellent communication skills with the ability to engage in conversations, comprehend issues, and provide professional support. Strong customer service, multitasking, and documentation skills
Technical & Analytical Skills: Basic troubleshooting and IT systems knowledge, with the ability to analyze and resolve technical issues effectively. Good analytical and cognitive
skills.
Adaptability & Learning: Quick to adjust to changing priorities and business requirements. Ability to learn and adapt to new products and technologies efficiently.
About Company
Movate is a digital technology and customer experience services company committed to disrupting the industry with boundless agility, human-centered innovation, and a relentless focus on driving client outcomes. Recognized as one of the most awarded and analyst-accredited companies in its revenue range, Movate helps ambitious, growth-oriented companies across industries stay ahead of the curve by leveraging its world-class talent of over 12,000 full-time Movators across 20 global locations and a gig network of thousands of technology experts across 60 countries, speaking over 100 languages.
Movate Technologies Walk-In Drive 2025 hiring Technical Support | Any Graduate Can Apply
How To Apply For The Job?
After checking all the Responsibilities, skills & eligibility criteria, if you are interested and eligible for this role. Then, do apply by the following link
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Good luck with your job application with Movate Technologies.
