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Salesforce Started Hiring
| Role: | Technical Support Engineer |
| Batch: | Recent-Batches |
| Salary: | 4.5LPA(Expected) |
| Location: | Bangalore/Hyderabad |
| Experience: | Freshers |
| Qualification: | Bachelor’s-Degree |
Salesforce Off-campus Drive 2026 hiring Technical Support Engineer | Bachelor’s Degree
Job Description
We are seeking an ambitious, self-directed Support Engineer to join our elite Global Technical Support Organization. This role is a fast track to mastering the Salesforce Platform and contributing directly to the success of global enterprises using the #1 AI-powered CRM. As a Support Engineer, you will be the primary technical expert for customers experiencing complex challenges.
Minimum Requirements
- Bachelor’s degree in Computer Science or equivalent experience.
- Excellent written and verbal communication skills.
- Experience in Software Product Engineering, Software Programming (e.g., Apex, Python, JavaScript), Big Data, Snowflake, Redshift, or working with Salesforce Data Cloud, Agentforce, Sales Cloud, Service Cloud, or any of the Salesforce Platform product offerings.
- Demonstrate familiarity with core Generative AI concepts, including Large Language Models (LLMs), Retrieval-Augmented Generation (RAG), and prompt engineering/tuning, to effectively support our AI-driven features.
- Expert-level experience with Database concepts, Data modeling (relational and non-relational), and advanced SQL/SOQL query writing and performance tuning.
- Proven experience debugging and developing on the Salesforce Platform (Apex, LWC, or advanced Flows).
- Demonstrated skill in troubleshooting complex, high-priority technical issues in a customer-facing role.
- Ability to effectively prioritize and advance customer issues, as required.
- Ability to multitask and perform effectively under pressure.
Preferred Requirements
- Certifications in Salesforce Data Cloud Consultant, Agentforce Specialist, Salesforce Platform Developer I/II, Sales Cloud, or Service Cloud.
- Proven comprehension of one or more Salesforce products and their cross-cloud integrations.
- Deep technical understanding of Large Language Models (LLMs) and expertise in Retrieval-Augmented Generation (RAG) architecture, focusing on data grounding and knowledge retrieval pipelines. Advanced skills in prompt engineering and tuning, including parameter optimization, to maximize the precision and efficiency of AI-driven diagnostics.
- Experience with DevOps practices (CI/CD, Git, deployment tools) in a Salesforce environment.
About Company
Salesforce is the world’s leading cloud-based Customer Relationship Management (CRM) platform, providing applications for sales, service, marketing, commerce, and analytics, all unified on a single platform powered by AI (like its Agentforce) to help businesses manage customer data, build stronger relationships, and drive growth. It pioneered Software as a Service (SaaS) by bringing CRM to the cloud, offering a customizable, integrated ecosystem for companies of all sizes to connect with customers and streamline operations.
Salesforce Off-campus Drive 2026 hiring Technical Support Engineer | Bachelor’s Degree
How To Apply For The Job?
After checking all the Responsibilities, skills & eligibility criteria, if you are interested and eligible for this role. Then, do apply by the following link
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