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Sutherland Started Hiring
| Role: | Applicant – Associate/Sr. Associate |
| Batch: | Recent-Batches |
| Salary: | Up to ₹18 – ₹40k/Month * |
| Location: | Navi Mumbai |
| Experience: | Freshers/ Experienced |
| Qualification: | Bachelor’s-Degree |
Sutherland Off-campus Drive 2026 hiring Freshers For Applicant – Associate/Sr. Associate | Bachelor’s Degree
Job Description
Job Location: Airoli Navi Mumbai
Sutherland Off-campus Drive 2026 Position: International Voice Process (Associate)
Shift: Rotational Night Shifts
Salary:
₹18k – ₹40k in-hand per month (Depending upon yrs of exp)
(Freshers, experienced both can apply)
Job Responsibilities:
- Handle inbound and outbound customer interactions across Telecom, Technology, Logistics, and Mortgage domains.
- Resolve customer queries related to services, technical issues, billing, orders, deliveries, refunds, and loan processes.
- Provide troubleshooting support and ensure timely issue resolution.
- Drive sales, cross-selling, upselling, and customer retention initiatives.
- Coordinate with internal teams for escalations and effective customer support.
- Maintain accurate customer records in CRM systems.
- Deliver exceptional customer service while meeting quality, productivity, sales, retention, and SLA targets.
We will give you:
- A fast-paced, global work environment where your voice matters.
- Skills for life: problem-solving, professionalism, adaptability, and communication.
- A team that feels like family and celebrates every win—big or small.
- A platform to grow quickly within a global MNC with learning and development opportunities.
- Recognition and rewards as you shape your career journey.
Qualifications:
- Good verbal and written communication skills in English.
- Strong customer service mindset with active email communication skills.
- Ability to empathize with customers, manage time effectively, and work independently.
- Basic user-level knowledge of Windows operating systems.
- Familiarity with email etiquette and multi-channel communication (Voice, email & Chat).
- High school diploma or equivalent and above.
- 1–6 years of experience (freshers welcome!).
Additional Information:
Disclaimer:
Sutherland Off-campus Drive 2026 never requests payment or favors in exchange for job opportunities. Please report any suspicious activity immediately to TAHelpdesk@Sutherlandglobal.com
About Company
Sutherland Off-campus Drive 2026. Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise.
We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence. We’ve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model.
Sutherland Off-campus Drive 2026 hiring Freshers For Applicant – Associate/Sr. Associate | Bachelor’s Degree
How To Apply For The Job?
After checking all the Responsibilities, skills & eligibility criteria, if you are interested and eligible for this role. Then, do apply by the following link
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