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Zycus Started Hiring
| Role: | Product Technical Analyst |
| Batch: | 2023/2024/2025 |
| Salary: | 4.5LPA(Expected) |
| Location: | Mumbai |
| Experience: | Freshers |
| Qualification: | BE/B-Tech/MBA |
Zycus Off-campus Drive 2025 hiring Product Technical Analyst | BE/B-Tech/MBA
Job Description
Zycus is looking to hire Product Technical Analyst. In this role, you will be part of our US Delivery Team and work with our customers in the US region, supporting our AI-driven procurement solution and serve as a subject matter expert on Zycus Procurement Performance and Spend Analytics application.
As a Product Technical Analyst at Zycus, you will:
- Support Zycus Procurement Applications (Source to Pay)
- Work on all aspects of Zycus Support Desk and be the first point of Contact for Customers having queries/ issues related to Zycus products & be available on email/ chat/ call mediums for the Customer concerns
- Work with the Technical Account Management Team to ensure deliverables are on-time, increase efficiency and resolve issues for customers by coordinating with multiple Teams from Zycus & Customer side to achieve Customer Satisfaction
- Participate and contribute to best practices (tools/process), knowledge sharing & find ways to automate and ideate new things to enhance Customer experience, reduce manual efforts and suggest new processes
- Work with customers and internal stakeholders while participating and facilitating testing including User Acceptance Testing
- Evaluate and suggest innovative solutions and workarounds for customer requirements
- Work efficiently on, Zycus products configuration, Incident Management Tools, MS-Excel, etc.
- Provide strong technical understanding of Zycus product with the ability to discuss and demonstrate the Zycus Solution and how it may be configured to meet a customer’s business needs.
Job Requirement
- Education: MBA/Engineering Graduate (B.E./B.Tech) in Computer Science/ Chemical/Mechanical/Electronics/IT
- Experience Level: 0-1 years
- Strong written and verbal communication skills
- Willingness to work 24*7 shifts.
- Flexible, enthusiastic approach to work, including a strong desire to learn new tools & techniques to solve business problems.
- Ability to collaborate with various internal and external stakeholders
- Ability to learn, execute ,and excel. Multitask and work with priorities
About Company
Zycus, recognized by leading analyst firms in procurement technology, empowers teams to unlock deep value through its comprehensive Source-to-Pay (S2P) solutions. At the heart of our S2P solution is the Merlin Agentic Platform, which orchestrates intelligent AI agents to deliver simplified, efficient, and compliant processes.
Zycus Off-campus Drive 2025 hiring Product Technical Analyst | BE/B-Tech/MBA
How To Apply For The Job?
After checking all the Responsibilities, skills & eligibility criteria, if you are interested and eligible for this role. Then, do apply by the following link
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