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Sutherland Started Hiring
| Role: | New Campus Associates |
| Batch: | Recent-Batches |
| Salary: | ₹3.5- 4.5 LPA(Expected) |
| Location: | Chennai/India |
| Experience: | Freshers |
| Qualification: | UG / PG Graduate |
Sutherland Off-campus Drive 2026 hiring New Campus Associates| Bachelor’s Degree
Job Description
Sutherland Off-campus Drive 2026 Consultant is responsible for delivering outstanding customer experience via calls, email, chat or social media to users by using the right principles to resolve any issue, inquiries or concerns. Making sure all of customers questions have been answered in a timely manner Attain monthly goals of Customer Satisfaction & Productivity.
You would be responsible for –
- Resolving requests/inquiries made by customers via email, chat or Social
- Achieving contact center statistics and SLAs (contractual metrics)
- Adhering to non-disclosure agreement & data security policies
- Completing upskilling & e-courses mandated by each program
- Attending coaching sessions & ensure feedback is implemented
- 100% schedule adherence, no absenteeism & positively contribute to reduce program shrinkage
Qualifications:
- Eligibility Criteria : Any full time UG/PG Graduate (Arts/Science/Commerce/Engineering/Pharma/MBA/MCA) – 2026 Passout can apply
- Other Additional Skills required:
- Excellent verbal and written English language skills.
- Good analytical and typing skills.
- Flexibility to work shifts including nights.
- Candidates must reside within a radius of 25 Km of our office
Additional Information:
- Working Location: Mumbai, Hyderabad, Cochin, Chennai or Bhopal.
- Timings: 8 Hours plus 1 Hour break, 5 or 6 days per week.
- Perks: Cab facilities available (within 25 Kms of office location).
About Company
Sutherland is a global, AI-led digital transformation company (founded in 1986) that designs, builds, and manages solutions to improve business operations and customer experiences. Headquartered in Rochester, New York, they serve over 50% of the Fortune 500 across various industries, utilizing, according to their site, “Agentic AI” and analytics
Sutherland Off-campus Drive 2026 hiring New Campus Associates| Bachelor’s Degree
How To Apply For The Job?
After checking all the Responsibilities, skills & eligibility criteria, if you are interested and eligible for this role. Then, do apply by the following link
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